Help Center

Find answers to common questions and learn how to get the most out of Servio

Quick Links

Frequently Asked Questions

Getting Started

Orders & Payments

Menu Management

Kitchen Display System (KDS)

Table Management

Analytics & Reports

Staff & Permissions

Troubleshooting

Enterprise & SLA

Security & Compliance

Integrations & Sync

Onboarding & Setup

Still need help?

Our support team is here to help you get the most out of Servio

Email Support General Inquiries

Help Center

Find answers to common questions and learn how to get the most out of Servio

Quick Links

Frequently Asked Questions

Getting Started

Orders & Payments

Menu Management

Kitchen Display System (KDS)

Table Management

Analytics & Reports

Staff & Permissions

Troubleshooting

Enterprise & SLA

Security & Compliance

Integrations & Sync

Onboarding & Setup

Still need help?

Our support team is here to help you get the most out of Servio

Email Support General Inquiries

Help Center

Quick Links

Frequently Asked Questions

How do I create my first menu?

How do I generate QR codes for my tables?

How do customers place orders?

How do I view and manage orders?

How do I search for a specific order?

What payment methods are supported?

How do I send receipts to customers?

How do I update menu item prices?

How do I mark items as unavailable?

Can I import my menu from a website or PDF?

How do I organize items into categories?

How do I set up KDS stations?

How do orders appear in the kitchen?

Can I bulk update ticket statuses?

Do I need to create tables before using QR codes?

How do I manage reservations?

How do I clear completed table sessions?

What analytics are available?

Can I export data?

How do I see today's performance?

How do I invite staff members?

What are the different staff roles?

How do I manage staff shifts?

Orders aren't appearing in Live Orders

QR codes aren't working

I can't process payments

How do I reset my password?

What does the Enterprise SLA cover?

How do I report an incident or outage?

How do I manage multiple locations?

Can I get custom integrations built?

How is my data protected?

Can I export all my data?

How do I manage API access and webhooks?

What happens to my data if I cancel?

How do I connect Square?

What happens when a Square sync fails?

Can I integrate with accounting software?

How do I set up my venue for the first time?

How do I migrate from an existing POS system?

What's the recommended setup order?

Still need help?

Help Center

Quick Links

Frequently Asked Questions

How do I create my first menu?

How do I generate QR codes for my tables?

How do customers place orders?

How do I view and manage orders?

How do I search for a specific order?

What payment methods are supported?

How do I send receipts to customers?

How do I update menu item prices?

How do I mark items as unavailable?

Can I import my menu from a website or PDF?

How do I organize items into categories?

How do I set up KDS stations?

How do orders appear in the kitchen?

Can I bulk update ticket statuses?

Do I need to create tables before using QR codes?

How do I manage reservations?

How do I clear completed table sessions?

What analytics are available?

Can I export data?

How do I see today's performance?

How do I invite staff members?

What are the different staff roles?

How do I manage staff shifts?

Orders aren't appearing in Live Orders

QR codes aren't working

I can't process payments

How do I reset my password?

What does the Enterprise SLA cover?

How do I report an incident or outage?

How do I manage multiple locations?

Can I get custom integrations built?

How is my data protected?